Black Raven Manor Tours' Privacy Policy

Effective Date: January 1, 2026

At Black Raven Manor Productions (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book a tour with us.

1. Information We Collect
We collect information that you provide directly to us when you make a booking, sign up for our newsletter, or contact us. This may include:
• Name and contact details (email, phone number)
• Payment information (processed securely through our third-party payment providers)
• Any other information you choose to provide in your communications with us.

2. How We Use Your Information
We use the information we collect to:
• Process and confirm your tour bookings.
• Communicate with you regarding your tour (updates, cancellations, or reminders).
• Respond to your inquiries or support requests.
• Improve our website and service offerings.
• Send promotional emails or newsletters (you can opt out at any time).

3. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your sensitive data (such as credit card information) is encrypted and transmitted securely via Secure Socket Layer (SSL) technology.

4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to provide our services. This includes trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Cookies
Our website may use “cookies” to enhance your experience. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. Note that some parts of the site may not function properly without them.

6. Changes to This Policy
Black Raven Manor Productions reserves the right to update this privacy policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

7. Contacting Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@blackraventour.com
Phone: 980-888-8399